WholeCare Health is designed for adults 18 and older who are physically located in California and want proactive, personalized healthcare that fits into their daily lives. It's especially well-suited for people who are busy, can't easily get to a clinic, or have been frustrated by rushed appointments and insurance red tape.

All telehealth services are provided by Ruth Ramirez, MSN, APRN, FNP-C — a Board-Certified Family Nurse Practitioner licensed in California with 18 years of clinical experience. The practice Medical Director is Dr. Carla Soler, M.D. (NPI: 1407836687), a board-certified family physician and California-licensed physician. Ruth practices under a collaborative agreement with Dr. Soler as required by the California Board of Registered Nursing.

Yes. Telehealth allows providers to deliver meaningful, evidence-based medical care while removing barriers like travel, scheduling conflicts, and mobility challenges. While we can't perform a full physical exam, we can assess many conditions through video consultation, order labs, prescribe medications, and provide ongoing care. For issues requiring hands-on evaluation, we'll let you know upfront.

No. WholeCare Health was intentionally designed to allow time for meaningful conversations so you feel heard, supported, and informed. This is not a 7-minute click-through appointment.

Services include:

• Acute illness visits ($55 · 15 min)
• Comprehensive health management ($100 · 30 min)
• Medical weight management (starting at $125 · 30 min)
• Peptide therapy consultation ($125 · 30 min)
• Anti-aging skin consultation ($100 · 30 min)
• Hair loss assessment ($100 · 30 min)
• General telehealth follow-up ($40 · 15 min)
• Medical weight loss follow-up ($75 · 15 min)

All delivered through secure telehealth visits designed around your schedule.

Acute and follow-up visits are typically 15 minutes. Primary care and specialist consultations are 30 minutes to allow time for comprehensive assessment and personalized planning.

WholeCare Health operates as a self-pay practice so patients can receive care without waiting for insurance approvals or restrictions. This lets visits focus entirely on your health needs rather than insurer limitations. We can provide a superbill upon request so you may seek reimbursement through your own insurance plan on your own.

Payment is due at the time of booking through Practice Better, our scheduling and EHR platform. We accept all major payment methods. We can provide a superbill for potential insurance reimbursement depending on your plan — but we do not guarantee reimbursement.

No. Medication and laboratory costs are separate from visit pricing and will always be discussed transparently before anything is prescribed or ordered. WholeCare Health will never surprise you with a cost you didn't know about.

The $125 covers your Initial Comprehensive Assessment, Nutrition Guidance and Meal Planning, and the creation of your personalized weight management care plan. Medication and laboratory costs are separate and discussed before anything is prescribed or ordered.

Not everyone needs medication. Ruth will assess your individual health situation during your initial evaluation to determine whether GLP-1 medications are appropriate for you. If they are, the full cost, benefits, and potential side effects will be discussed before anything is prescribed.

Yes — we offer a free 10-minute discovery call for weight management only. This is an informational call to help you decide if the program is right for you. It does not include medical diagnosis, evaluation, or prescription. Learn more and book here.

Not all medical conditions can be safely evaluated through telehealth. In some cases, you may be advised to seek in-person evaluation, laboratory testing, or diagnostic imaging such as X-rays, CT scans, or ultrasound studies. We'll always be upfront when telehealth has limits for your specific situation.

No. WholeCare Health does not prescribe controlled substances, including opioid medications, benzodiazepines, stimulant medications (such as Adderall), or other federally controlled substances.

Yes. We use HIPAA-compliant, encrypted platforms for all consultations and maintain strict privacy standards. Your health information will never be sold or shared with third parties for marketing purposes.

Telehealth is not for emergencies. If you're experiencing a life-threatening situation — chest pain, severe shortness of breath, thoughts of self-harm — call 911 immediately or go to your nearest emergency room. WholeCare Health provides non-emergency medical care only.

No. WholeCare Health provides telehealth services exclusively to adults age 18 and older who are physically located in the state of California at the time of their visit. This is required by state licensing laws.

WholeCare Health está diseñada para adultos de 18 años en adelante que se encuentren físicamente en California y deseen una atención médica proactiva y personalizada que se adapte a su vida diaria.

Todos los servicios de telemedicina son brindados por Ruth Ramirez, MSN, APRN, FNP-C — Nurse Practitioner Familiar Certificada con licencia en California y 18 años de experiencia clínica. La Directora Médica de la práctica es la Dra. Carla Soler, M.D. (NPI: 1407836687), médica familiar certificada con licencia de California. Ruth practica bajo un acuerdo de colaboración con la Dra. Soler según lo exige la Junta de Enfermería Registrada de California.

Sí. La telemedicina permite a los proveedores brindar atención médica significativa y basada en evidencia mientras elimina barreras como los traslados, conflictos de horario y limitaciones de movilidad.

No. WholeCare Health fue diseñada intencionalmente para permitir conversaciones significativas, para que usted se sienta escuchado, apoyado e informado.

Los servicios incluyen:

• Consultas por enfermedades agudas ($55 · 15 min)
• Consulta integral de salud ($100 · 30 min)
• Manejo del peso y salud metabólica (desde $125 · 30 min)
• Consulta de terapia con péptidos ($125 · 30 min)
• Consulta de cuidado de la piel ($100 · 30 min)
• Evaluación de pérdida de cabello ($100 · 30 min)
• Seguimiento general por telemedicina ($55 · 15 min)
• Seguimiento de pérdida de peso ($75 · 15 min)

Las citas agudas y de seguimiento son de 15 minutos. Las consultas de atención primaria y especialidad son de 30 minutos para permitir una evaluación integral y planificación personalizada.

WholeCare Health opera como una práctica de pago directo para que los pacientes puedan recibir atención sin esperar aprobaciones del seguro. Podemos proporcionar un superbill a solicitud para que usted pueda buscar reembolso.

El pago se realiza al momento de reservar a través de Practice Better, nuestra plataforma de programación. Podemos proporcionar un superbill para posible reembolso dependiendo de su plan de seguro.

No. Los costos de medicamentos y laboratorios son separados del precio de la consulta y siempre se discutirán de manera transparente antes de recetar u ordenar cualquier cosa.

Los $125 cubren su Evaluación Inicial Integral, Orientación Nutricional y Planificación de Comidas, y la creación de su plan personalizado de manejo del peso. Los costos de medicamentos y laboratorios son separados.

No todos necesitan medicamentos. Ruth evaluará su situación de salud individual para determinar si los medicamentos GLP-1 son apropiados para usted.

Sí — ofrecemos una llamada gratuita de 10 minutos solo para manejo del peso. Es informativa y no incluye diagnóstico médico, evaluación ni receta. Más información aquí.

No todas las condiciones médicas pueden evaluarse de manera segura a través de telemedicina. En algunos casos, se puede recomendar evaluación en persona, estudios de laboratorio o imágenes diagnósticas.

No. WholeCare Health no prescribe sustancias controladas, incluyendo medicamentos opioides, benzodiacepinas, medicamentos estimulantes (como Adderall) u otras sustancias controladas a nivel federal.

Sí. Utilizamos plataformas encriptadas compatibles con HIPAA para todas las consultas. Su información de salud nunca será vendida ni compartida con terceros con fines de marketing.

La telemedicina no es para emergencias. Si está experimentando una situación potencialmente mortal, llame al 911 inmediatamente o vaya al departamento de emergencias más cercano.

No. WholeCare Health brinda servicios de telemedicina exclusivamente a adultos de 18 años en adelante que se encuentren físicamente en el estado de California al momento de su visita.