About WholeCare Health
Who is WholeCare Health for?
+
WholeCare Health is designed for adults 18 and older who are physically located in California and want proactive, personalized healthcare that fits into their daily lives. It's especially well-suited for people who are busy, can't easily get to a clinic, or have been frustrated by rushed appointments and insurance red tape.
Is telehealth real medical care?
+
Yes. Telehealth allows providers to deliver meaningful, evidence-based medical care while removing barriers like travel, scheduling conflicts, and mobility challenges. While we can't perform a full physical exam, we can assess many conditions through video consultation, order labs, prescribe medications, and provide ongoing care. For issues requiring hands-on evaluation, we'll let you know upfront.
Will I feel rushed during my appointment?
+
No. WholeCare Health was intentionally designed to allow time for meaningful conversations so you feel heard, supported, and informed. This is not a 7-minute click-through appointment.
What services do you offer?
+
Services include:
- Acute sick visits ($55)
- Comprehensive primary care ($100)
- Weight management & metabolic health (starting at $125)
- Peptide therapy management ($125)
- Skin & hair health ($100)
- Nutrition, movement & lifestyle guidance
All delivered through secure telehealth visits designed around your schedule.
How long is each appointment?
+
Acute visits typically last 20-30 minutes. Primary care consultations are longer (40-60 minutes) to allow time for comprehensive assessment and personalized planning. Weight management visits vary based on your progress and needs.
Insurance & Payment
Why don't you accept insurance?
+
WholeCare Health operates as a self-pay practice so patients can receive care without waiting for insurance approvals or restrictions. This lets visits focus entirely on your health needs rather than insurer limitations. We can provide a superbill upon request so you may seek reimbursement through your own insurance plan on your own.
How do I pay?
+
Payment is due at the time of service. We accept all major payment methods. Call
(951) 584-2241 to discuss your specific situation. We can provide a superbill for potential insurance reimbursement depending on your plan — but we do not guarantee reimbursement.
Are medication and lab costs included in the visit price?
+
No. Medication and laboratory costs are separate from visit pricing and will always be discussed transparently before anything is prescribed or ordered. WholeCare Health will never surprise you with a cost you didn't know about.
Weight Management
What does the $125 weight management fee cover?
+
The $125 covers your Initial Comprehensive Assessment, Nutrition Guidance and Meal Planning, and the creation of your personalized weight management care plan. Medication and laboratory costs are separate and discussed before anything is prescribed or ordered.
Will I need weight loss medication?
+
Not everyone needs medication. Ruth will assess your individual health situation during your initial evaluation to determine whether GLP-1 medications are appropriate for you. If they are, the full cost, benefits, and potential side effects will be discussed before anything is prescribed.
Is there a free consultation for weight management?
+
Yes — we offer a free 10-minute discovery call for weight management only. This is an informational call to help you decide if the program is right for you. It does not include medical diagnosis, evaluation, or prescription.
Learn more and book here.
Clinical & Telehealth
Can everything be treated via telehealth?
+
Not all medical conditions can be safely evaluated through telehealth. In some cases, you may be advised to seek in-person evaluation, laboratory testing, or diagnostic imaging such as X-rays, CT scans, or ultrasound studies. We'll always be upfront when telehealth has limits for your specific situation.
Does WholeCare Health prescribe controlled substances?
+
No. WholeCare Health does not prescribe controlled substances, including opioid medications, benzodiazepines, stimulant medications (such as Adderall), or other federally controlled substances.
Is my health information secure?
+
Yes. We use HIPAA-compliant, encrypted platforms for all consultations and maintain strict privacy standards. Your health information will never be sold or shared with third parties for marketing purposes.
What if I have a medical emergency?
+
Telehealth is not for emergencies. If you're experiencing a life-threatening situation — chest pain, severe shortness of breath, thoughts of self-harm — call 911 immediately or go to your nearest emergency room. WholeCare Health provides non-emergency medical care only.
Do you see patients outside California?
+
No. WholeCare Health provides telehealth services exclusively to adults age 18 and older who are physically located in the state of California at the time of their visit. This is required by state licensing laws.